TERMS OF SALE
1. $500 Minimum Order. Shipping Charges may apply.
2. 25% deposit required for new customers within our shipping zone. Full payment must be made
in advance if shipping via common carrier.
Please contact a sales representative for details.
3. Two business days notice for cancelation of delivery
4. Unless otherwise arranged in advance all sales are Cash in Advance (C.I.A) or Cash on Delivery (C.O.D.)
depending on your delivery zone.
5. Returned checks are subject to a $50 surcharge
6. $5 fee for all pallets not returned
7. Maximum allowable charge on credit card: up to $3,000 per order
8. Payments must be made via wire transfer for international transactions.
We do not accept credit cards as a method of payment from international customers.
RETURN POLICY AND PROCEDURES
1. No Returns are allowed without prior authorization.
Please contact your salesperson and have a Customer Service form filled out.
2. Any returns must be in full cases and in the original box. We do not credit for individual pieces.
3. There will be a 25% restocking and handling fee plus freight for unauthorized refusal of goods at the time of delivery.
4. No returns on seasonal items.
DAMAGES AND SHORTAGES
1. Shortages must be reported to the company within 48 hours of receipt of merchandise.
2. For your convenience, we offer an optional delivery service by common carrier at a low-cost.
Damages that occur
in transit via common carrier must be reported to and dealt with the shipping company directly and immediately
3. Any other damage claims must be reported to your salesperson immediately, and have a Customer
Service Request filled out by him or her. A Customer service form must be filled out and faxed to us.
It is at the discretion of Pride as to whether the claim is eligible for return and/or reimbursement.
1. Some items in this catalog are not recommended to be shipped by air.
2. Due to insurance policies, our drivers are not allowed to bring merchandise into your store.
TAILGATE DELIVERY ONLY. Please make sure accommodations are provided
3. Not responsible for typographical errors. Some pictures are for design purpose only.
4. We reserve the right to deny any order submitted which contains only monthly special or brand name items.
QUANTITIES LIMITED TO STOCK ON HAND.